Extra Mile Insurance Privacy Policy

Effective Date: January 1, 2026

Extra Mile Insurance (“we,” “us,” or “our”) values your privacy and is dedicated to safeguarding your personal information in accordance with this policy. We do not share, sell, or disclose your personal information to any third parties or affiliates for any purpose, including marketing, lead generation, or analytics. Your information is kept strictly confidential and is only used for the purposes for which it was provided. This policy explains how we collect, use, maintain, protect, and handle your personal information when you opt in to receive our text message (SMS) communications.

  • When you choose to receive text messages from us, we may collect the following information:

    • Phone Number – Used to send you messages regarding your policy, billing updates, service notifications, and occasional promotional offers.

    • Name and Contact Information – Used to personalize communications and verify your identity.

    • Interaction and Transaction Information – Includes records of your engagement with our messaging service, such as message timestamps, opt-ins, and opt-outs.

    We use this information to:

    • Provide the services and information you request

    • Improve our services and communication

    • Send important updates, alerts, and administrative messages

  • By opting into our SMS messaging service, you provide express consent to receive text messages from Extra Mile Insurance regarding your policy, billing, and occasional promotional offers.

    Your consent to receive text messages is not a condition of purchasing any goods or services.

    You may opt in by:

    • Submitting your phone number through our website and agreeing to these terms

    • Sending a designated keyword to our official phone number

  • You may opt out of receiving text messages at any time by:

    • Replying “STOP” to any message you receive from us

    • Contacting our customer service team.

      After opting out, you will receive a one-time confirmation message. No further messages will be sent, except those necessary to complete ongoing transactions or as required by law.

  • We implement reasonable safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or mobile networks is completely secure, and we cannot guarantee absolute security.

  • We may update this Privacy Policy from time to time. If changes are made, we will notify you by text message and provide a link to the updated policy.

  • If you have any questions or concerns about this Privacy Policy or our practices, please contact us: